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F.A.Q.

HOW DO I GET A QUOTE?

We have several ways for you to get a quote! Please fill out our contact form with detailed information and we can get working on a quote for you.  You can also email us at info@coastlandprintco.com!

WHAT FACTORS GO INTO PRICING OUT QUOTES?

The main factors that determine your cost are the number of colors in the artwork, garment quantity per design, and garment selection. 

WHAT IS YOUR MINIMUM GARMENT QUANTITY FOR ORDERS?

For screen printing, we require a minimum of 50 pieces per design.

We are able to mix and match the same design on similar style garments (i.e. tees and hoodies, not tees and sweatpants). Different colored garments can also be part of the minimum, and for an additional color change fee we can swap out ink colors on the design (i.e. printing white on black tees, and black on white tees).

Higher minimums, Digital Squeegee or DTG may be recommended for designs with high color counts.

DO YOU OFFER PRICE BREAKS?

We do not offer price breaks on garments, but we do offer price breaks on the print and embroidery price. Our order volume price breaks are at 50, 100, 250, 500, 1000, 2500, and 5000+ for printing and 24, 36, 72, 144, 360, 500, and 1000+ for embroidery.

IS IT MORE EXPENSIVE TO PRINT ON DARK GARMENTS?

Yes. Both plastisol and water-based ink have a very low opacity which means they are not vivid when printed on dark garments. In order to allow for bright tones, we need to print a white base which is considered an additional color. This means if you have a 3 color design being printed on any garment color other than white or neutral, it would be considered 4 colors.

DO YOU OFFER SHIPPING?

When placing an order, let us know upfront if your completed order will require pickup, shipping, or in-state courier service. Shipping costs will be estimated upon the initial quote and will be based on order volume and destination. If your order requires shipping outside the state of North Carolina, it is essential for us to have the shipping address to determine accurate shipping costs. If your order requires shipping within the state of North Carolina, we require a zip code be provided so we can determine an accurate City tax rate.

DO YOU OFFER CONTRACT PRINTING?

Yes, we do offer contract printing and contract pricing.  Please email us at info@coastlandprintco.com or give us a call at 336-571-0220 to speak to someone for more information.

HOW LONG DOES IT TAKE TO RECIEVE MY ORDER?

As a rule of thumb we usually ship out our orders within 2 weeks AFTER quote, mock ups are approved and deposit is made.  Depending on your location and your order we ship out UPS and will provide you a tracking number to be able to track your shipment.  Please allow a little extra time during busier times of the year.

If you are ordering patch hats please allow 6-8 weeks to receive your hats as creating the patches are a more time consuming process.

DO YOU OFFER NET TERMS?

Yes, we do offer net terms if the customer/client is preapproved for those terms.  Please email us at info@coastlandprintco.com or give us a call at 336-571-0220 to speak to someone for more information.

DO I HAVE TO PUT A DEPOSIT DOWN?

Yes,  We do require a 20% non refundable deposit on all order before we start production.  The 20% deposit is applied to your total cost and the final price is to be paid before items are shipped.

 

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What is the Process?

The Process to order is simple.

Step 1:  Upload your logo and pick the colors you want.

Step 2:  Check out with our guaranteed secure checkout method.

Step 3:  Approve your digital mock up which will be sent within 48 hours or less.

Step 4:  Sit back and relax and wait for your new items!

How long does it take to ship?

Once an order is placed then we work quickly to get you a digital mock up to send to you for approval.  Once the mock up is approved then you can expect your items to be shipped within 10-14 business days.

If you would like Rush Production then you can select that on the product page for an upcharge.

How can I contact you

There are multiple ways to contact us: 

  1. You can fill out the form on the bottom of the product page.
  2. You can email us at info@coastlandprintco.com
  3. You can call us at 336-571-0220 between 9am and 4pm EST.

We will do what ever we can to make sure your orders go smoothly.

How can I place a reorder?

It's easy!

Just email us at info@coastlandprintco.com with your previous order information and any extra information that you may have and we will duplicate your order for you.